How to cancel Orangetheory Fitness
How to cancel an Orangetheory Fitness membership from Orangetheory's own pages: the online cancellation request, your home studio, and what the app does not do.
Checked October 22, 2026
Cancel Orangetheory Fitness online request
- Go to orangetheory.com/en-us/cancellation-information, linked as Membership Cancellation in the site footer.
- Read the options Orangetheory lists before you cancel: freezing your membership, a lower tier with fewer monthly sessions, or class packages.
- Say whether you want to keep your membership active or still cancel according to the terms of your membership agreement, and complete the form.
Cancel Orangetheory Fitness through your home studio
- Find your local studio on the site.
- Contact the studio about your membership.
Orangetheory's customer service page says questions about a membership go to your local studio.
Before you cancel Orangetheory Fitness
- Orangetheory's cancellation page says cancelling follows the cancellation terms of your membership agreement. Notice periods and fees are in that agreement, so check yours.
- Studios are individually owned and operated, and prices vary by studio, so terms can differ.
- Before you cancel, Orangetheory lists alternatives: a freeze that holds your rate for a small monthly amount, a lower monthly tier, or class packages with no monthly commitment.
- Deleting your mobile app account does not cancel your membership, according to Orangetheory's app FAQ.
- Some promotions have their own refund rules. One first-month offer says to notify your home studio within 30 days of the membership start date to cancel and get a refund of membership dues.
- Orangetheory's pages we read do not state a cancellation fee or a notice period in days.
After you cancel
Keep the confirmation email or screenshot. Then watch your bank or card for the next billing date: if Orangetheory Fitness charges you again after you cancelled, ask Orangetheory Fitness for a refund first, and if that fails, dispute the charge with your card. The guide to disputing a charge has the steps and the deadlines.
Questions people ask
How do I cancel Orangetheory?
Use the Membership Cancellation page at orangetheory.com/en-us/cancellation-information, or contact your home studio. Cancellation follows your membership agreement.
What is the Orangetheory cancellation policy?
Orangetheory says cancellation follows the terms of your membership agreement. Check the agreement you signed at your studio for notice and fees.
Is there an Orangetheory cancellation fee?
The pages we read do not name one. Your membership agreement is where any fee would be listed.
Does deleting the Orangetheory app cancel my membership?
No. Orangetheory says deleting your mobile app account does not cancel your membership.
Can I pause Orangetheory instead of cancelling?
Orangetheory says its studios offer a freeze, where you pay a small monthly amount to keep your rate. Ask your studio for details.
Sources
4 sources · read October 22, 2026
Every number on this page comes from orangetheory.com. If a source has changed since, the source is right.
Wonderful gives general information. It isn't a financial or tax advisor.