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How to cancel

How to cancel Planet Fitness

How to cancel a Planet Fitness membership from its own FAQ: the online member portal, in person or by mail, the 7-day billing rule and the $58 buyout fee.

Checked October 22, 2026

Planet Fitness lets you end a membership three ways: log in to the member portal on planetfitness.com, visit your home club, or mail a written request to your home club. To stop the next monthly bill, cancel at least 7 days before your next billing date. Rules can vary by location.

Cancel Planet Fitness online

  1. Log in to your account through the member portal on the website, planetfitness.com, to end your membership.

Planet Fitness's FAQ names the member portal as one way to end a membership but does not list the screens, so what you see may differ by club.

Cancel Planet Fitness in person

  1. Visit your home club and ask the team to end your membership.

Cancel Planet Fitness by mail

  1. Send written notification to your home club requesting that your membership end.

Before you cancel Planet Fitness

  • To stop billing on your next monthly billing date, cancel at least 7 days before it. To stop the annual fee, cancel at least 7 days before the annual fee date.
  • If your membership has a minimum term and it ends before the end of that term, a $58 buyout fee is required.
  • You can find your billing dates by logging in to the member portal at planetfitness.com or on your membership agreement.
  • Some policies and procedures may vary by location based on state and local guidelines. Planet Fitness says to contact your home club with questions.
  • Your home club is also the best source of billing and membership information, according to Planet Fitness. If it is closed, member services is open Monday through Friday, 9 am to 6 pm Eastern.
  • Planet Fitness's FAQ does not give a phone number for cancelling and does not say whether cancelling in the PF app is possible.

After you cancel

Keep the confirmation email or screenshot. Then watch your bank or card for the next billing date: if Planet Fitness charges you again after you cancelled, ask Planet Fitness for a refund first, and if that fails, dispute the charge with your card. The guide to disputing a charge has the steps and the deadlines.

Questions people ask

How do I cancel Planet Fitness?

Log in to the member portal on planetfitness.com, visit your home club, or mail a written request to your home club. Cancel at least 7 days before your next billing date to stop that charge.

Can I cancel Planet Fitness online?

Yes. Planet Fitness lists the online member portal as one way to end your membership, along with a visit or a letter to your home club.

Is there a fee to cancel Planet Fitness?

If your membership has a minimum term and ends early, a $58 buyout fee is required. Planet Fitness's FAQ does not name other cancellation fees.

Do I have to cancel Planet Fitness in person?

No. Planet Fitness says you can also use the member portal or mail a written request to your home club.

I cancelled but was still charged. Why?

Planet Fitness says to cancel at least 7 days before your next billing date, and at least 7 days before the annual fee date, to stop those charges.

Read next

Sources

1 source · read October 22, 2026

Every number on this page comes from planetfitness.com. If a source has changed since, the source is right.

  1. 1Planet Fitness Customer Service and FAQplanetfitness.com

Wonderful gives general information. It isn't a financial or tax advisor.

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