How to cancel HelloFresh
How to cancel a HelloFresh plan on the website, the cutoff of 5 days before your next delivery, what you owe if you miss it, and how to skip a week instead.
Checked October 22, 2026
Cancel HelloFresh on the website
- Log in to your account.
- Click your name in the upper-right corner, then select Account Settings.
- On the Plan settings page, scroll to the Status section and click Cancel Plan.
- Follow the prompts until you get confirmation that your account is canceled.
HelloFresh's page gives website steps only, and links a Contact Us page.
Cancel HelloFresh skip a week instead
- Log in and open My Menu.
- Select the delivery days you want to skip.
- Click Skip Week.
Before you cancel HelloFresh
- Cancel by 11:59 pm PST 5 days before your next scheduled delivery. HelloFresh says it needs that time to alert its suppliers.
- HelloFresh says it cannot process cancellations requested after the cutoff, and you are responsible for all charges on orders already processed.
- The page doesn't describe a separate pause feature, app steps or a phone number.
After you cancel
Keep the confirmation email or screenshot. Then watch your bank or card for the next billing date: if HelloFresh charges you again after you cancelled, ask HelloFresh for a refund first, and if that fails, dispute the charge with your card. The guide to disputing a charge has the steps and the deadlines.
Questions people ask
How do I cancel HelloFresh?
Log in, click your name, choose Account Settings, then click Cancel Plan in the Status section of Plan settings.
What is the HelloFresh cancellation deadline?
11:59 pm PST, 5 days before your next scheduled delivery.
What if I miss the cutoff?
HelloFresh says it cannot process cancellations after the cutoff, and you pay for orders already processed.
Can I skip a week instead of canceling?
Yes. In My Menu, select the delivery days and click Skip Week.
Sources
1 source · read October 22, 2026
Every number on this page comes from hellofresh.com. If a source has changed since, the source is right.
Wonderful gives general information. It isn't a financial or tax advisor.