EB * charge on your card: what it is (Eventbrite) and how to find it
EB * and an event title, EVENTBRITE and San Francisco: how Eventbrite charges show on a statement, why a pending charge appears twice, and where to look.
Checked November 8, 2026
How Eventbrite charges show on a statement
| On your statement | What it is |
|---|---|
EVENTBRITE | A ticket purchase |
EVENTBRITE, SAN FRANCISCO CA | A ticket purchase |
EB * [first 15 characters of the event title] SAN FRANCISCO CA | A ticket purchase |
EB *Payin for event | Money added back to an event to cover refunds, usually for several orders |
EB *Refund to buyer | A refund processed on your card, usually an individual refund |
EVENTBRITE AD CAMPAIGN | An event service for organizers |
EVENTBRITE PRO SUB | An event service for organizers |
EVENTBRITE EMAIL PAYG | An event service for organizers |
EB* EVENT LISTING FEE | An event service for organizers |
EVENTBRITE.COM ORG FEE, SAN FRANCISCO, CA. | An event service for organizers |
Find the Eventbrite purchase: for a ticket
- Log in to Eventbrite and go to Tickets.
- Check whether there is more than one order that matches the amounts.
- Read the event title in the EB * line. It is cut to the first 15 characters.
Find the Eventbrite purchase: for an event service
- Check the email on the Eventbrite account for the receipt.
Other things Eventbrite says it can be
- Declined purchases are the most common cause of duplicate charges. They show as pending and should disappear within 5 to 7 business days, when your bank or card company notices the charge was declined.
- If you still see a pending charge after seven business days, or you have a duplicate charge for a single order, contact Eventbrite.
- The word "Recurring" next to an Eventbrite charge doesn't mean it repeats.
- American Express purchases sometimes show as "Business Services". PayPal payments display according to the PayPal merchant, so contact PayPal for those.
When to go to your card company
If nothing in your Eventbrite account, or the account of anyone who uses your card, matches the date and amount, or Eventbrite won't fix a charge that's wrong, contact the bank or card company that issued the card. Credit and debit cards have different rights and deadlines: the guide to disputing a charge has both side by side.
Questions people ask
What is EB * on my credit card statement?
An Eventbrite ticket. Eventbrite says its charge shows as EB * and the first 15 characters of the event title, followed by SAN FRANCISCO CA.
Why does it say San Francisco when my event was somewhere else?
San Francisco is where Eventbrite is headquartered. Eventbrite says every charge shows it, wherever the event is held.
Why do I see two charges for one ticket?
Eventbrite says declined purchases are the most common cause. They show as pending and should disappear within 5 to 7 business days. Log in and check Tickets for more than one order.
What is EB *Refund to buyer?
Eventbrite lists it as a refund processed on a card, usually an individual refund. EB *Payin for event is money added back to an event to cover refunds.
Why does it say Recurring?
Eventbrite says "Recurring" can appear next to a charge that isn't set to repeat.
Sources
2 sources · read November 8, 2026
Every number on this page comes from eventbrite.com. If a source has changed since, the source is right.
Wonderful gives general information. It isn't a financial or tax advisor.