Wix charge on your card: what it is and how to find the invoice
Wix charges show up on a bank or card statement with an invoice number. How to look it up with Wix's charge locator or in Billing History, and what to send Wix.
Checked November 8, 2026
How Wix charges show on a statement
| On your statement | What it is |
|---|---|
Wix.com NY 12312312 | A Wix charge. The number is the invoice number. |
Find the Wix purchase: with the charge locator (no login)
- Get the invoice number from your card or bank statement.
- Open Wix's charge locator.
- Enter the invoice number, the last four digits of the card and the card's expiry date, then click Search.
Find the Wix purchase: in your Wix account
- Open Billing History in your account and type the invoice number in the search bar.
- Hover over the service, click Options, then click About This Charge.
- It shows the service, whether it was a renewal, the amount, date, payment method and subscription period.
Find the Wix purchase: if you can't find it
- Make sure you're checking the right account. Wix's Email Locator can show whether your account uses a different email address.
- Contact Wix with the last four digits and name on the card, the amount and date, a copy of the invoice text, and your Wix username and sign-up email.
Other things Wix says it can be
- The charge locator only works for charges paid by card, and it isn't available in all locations.
When to go to your card company
If nothing in your Wix account, or the account of anyone who uses your card, matches the date and amount, or Wix won't fix a charge that's wrong, contact the bank or card company that issued the card. Credit and debit cards have different rights and deadlines: the guide to disputing a charge has both side by side.
Questions people ask
What is Wix.com on my card statement?
A Wix charge. Wix says its charges appear with an invoice number, and gives Wix.com NY 12312312 as an example of the text.
How do I find out what the Wix charge was for?
Search the invoice number in Wix's charge locator, or in Billing History in your account, then click About This Charge.
Can I look it up without a Wix account?
Yes, if you paid by card. The charge locator doesn't need a login. It asks for the invoice number, the last four digits of the card and its expiry date.
What if I can't find the invoice?
Check that you're in the right account, using Wix's Email Locator if you use more than one email. Then contact Wix with the card details, amount, date and invoice text.
Sources
1 source · read November 8, 2026
Every number on this page comes from support.wix.com. If a source has changed since, the source is right.
Wonderful gives general information. It isn't a financial or tax advisor.