DNH*GODADDY charge on your card: what it is and how to find the order
GoDaddy says most sales show a descriptor with GODADDY in it, often starting DNH*. How to find the order in your Order History, and what a pending amount is.
Checked November 8, 2026
How GoDaddy charges show on a statement
| On your statement | What it is |
|---|---|
DNH*GODADDY... | A GoDaddy card sale. Many end with an order number. |
A descriptor that references CCAVENUE or DLOCAL | A more generic descriptor some payment providers use for GoDaddy sales |
Find the GoDaddy purchase: in your Order History
- Go to your GoDaddy Order History page.
- Use the date and the amount to find the charge.
- Select an order number to see the payment method charged and the product details.
- If the descriptor ends with an order number, use it to find the receipt in the order history of your accounts.
Find the GoDaddy purchase: if it still doesn't match
- Contact GoDaddy by phone, text or chat from its Contact Us page.
Other things GoDaddy says it can be
- Adding a payment method without buying anything, such as starting a free trial, can leave a small pending amount. GoDaddy says it's a temporary authorization to validate the card, and the bank releases it shortly.
- The descriptor depends on the payment method, the processor and the bank, so a charge may not look like GoDaddy. If you see CCAVENUE or DLOCAL, check Order History by date and amount.
When to go to your card company
If nothing in your GoDaddy account, or the account of anyone who uses your card, matches the date and amount, or GoDaddy won't fix a charge that's wrong, contact the bank or card company that issued the card. Credit and debit cards have different rights and deadlines: the guide to disputing a charge has both side by side.
Questions people ask
What is DNH*GODADDY on my credit card?
A GoDaddy card sale. GoDaddy says that for card sales the descriptor often starts with DNH*, and many now end with an order number you can use to find the receipt.
What if the charge doesn't say GoDaddy?
GoDaddy says some payment providers use generic descriptors that may reference CCAVENUE or DLOCAL. Check your Order History by date and amount.
Why is there a small pending amount from GoDaddy?
GoDaddy says that adding a payment method without buying anything, such as starting a free trial, can leave a small pending amount. It's a temporary authorization to validate the card.
What if I still don't recognize it?
Contact GoDaddy by phone, text or chat. If it's not a GoDaddy charge at all, contact your card company: the dispute guide has the deadlines.
Sources
1 source · read November 8, 2026
Every number on this page comes from godaddy.com. If a source has changed since, the source is right.
Wonderful gives general information. It isn't a financial or tax advisor.