SQSP charge on your card: what it is and how to find the invoice
Squarespace charges usually show as SQSP or Squarespace, Inc, then INV and a nine-digit number. How to match it to an invoice, and what a $0 or $1 hold is.
Checked November 8, 2026
How Squarespace charges show on a statement
| On your statement | What it is |
|---|---|
SQSP INV <9-digit number> | A Squarespace invoice |
Squarespace, Inc INV <9-digit number> | A Squarespace invoice |
Find the Squarespace purchase: match the invoice
- Find the transaction on your bank statement and read the invoice number. If you can't see it, check your full bank statement.
- Enter the nine-digit number in a chat with Squarespace's Support Assistant bot, or open the Billing panel, click Invoices and find the matching invoice.
- Compare the invoice with the charge: the numbers should match.
Other things Squarespace says it can be
- A renewal charge for a subscription that's still active.
- A pre-authorization to confirm payment information, usually when you add or update a payment method or make a first purchase. It is typically $0.00 or $1.00 and, depending on your bank, is cancelled or credited back in 3 to 5 business days.
- Two charges in different amounts are likely two separate subscriptions, such as a site and a domain, or several Google Workspace users.
- Squarespace is the new host for domains that were with Google Domains, which may explain a charge if you had one.
- Each subscription renews and is billed separately, so cancel each one you don't need. If you dispute an active subscription charge with your bank, Squarespace may cancel it, which could take your site down.
When to go to your card company
If nothing in your Squarespace account, or the account of anyone who uses your card, matches the date and amount, or Squarespace won't fix a charge that's wrong, contact the bank or card company that issued the card. Credit and debit cards have different rights and deadlines: the guide to disputing a charge has both side by side.
Questions people ask
What is SQSP INV on my statement?
A Squarespace invoice. Squarespace says its charges usually show as SQSP or Squarespace, Inc, followed by INV and a nine-digit invoice number.
Why do I have two Squarespace charges in different amounts?
Squarespace says that is likely two separate subscriptions, such as a website and a domain, or several Google Workspace users.
What is a $0 or $1 Squarespace charge?
A pre-authorization that confirms your payment information. Squarespace says it is typically cancelled or credited back in 3 to 5 business days. If it is still there after that, contact your bank.
Will disputing the charge with my bank stop it?
It can cause trouble. Squarespace says that disputing an active subscription charge may get the subscription cancelled, which could make your site go down. Check the invoice first.
Sources
1 source · read November 8, 2026
Every number on this page comes from support.squarespace.com. If a source has changed since, the source is right.
Wonderful gives general information. It isn't a financial or tax advisor.